Changes to Enfield Disability Action’s (EDA) Services – ANNOUNCEMENT


Changes to Enfield Disability Action’s (EDA) Services


Information and Advice


Unfortunately from Tuesday 3rd April EDA will no longer be able to provide information and advice support and will be closed to new enquiries and referrals from today.


This will impact on the Disability Information and Advice Service which will close and the Deaf Project, which will now provide an 18 hour advocacy service only. We will no longer be able to provide advice and services such as, for example social care advice, disability benefits and entitlements, benefits checks, working and child tax credits, universal credit, appeals, reconsiderations or Tribunal representation etc. Advice on Housing, Housing Benefit, Council Tax support and Homelessness will also no longer be provided by EDA.


We are currently supporting a large number of people and I realise that the above news will be of concern. EDA’s team will ensure that everyone currently accessing our advice services will be contacted individually in the next two weeks with a further update. If you are worried in the meantime please contact your advisor or any member of Eda’s team who will be happy to assist you. I would like to apologise for any inconvenience or difficulties these changes may cause but from 1st April EDA will no longer receive funding to provide these services.


I would also like to extend my apologies to partners in both the Voluntary and Statutory sectors as we will no longer be able to provide outreach sessions, talks or advice workshops.


I am pleased to say that our other services such as EDA’s Independent Living Service (formally UDirect) Hand in Hand Social Group, CancerLife support group, Payroll and Pensions services will not be affected by the changes.


Advocacy Service


I am also pleased to announce that although we are not funded to provide advice we do now have some funding to provide a bespoke advocacy service in Enfield. Working with partners at LBE and in the Voluntary Sector we will be providing individual and group advocacy to enable vulnerable people living in Enfield to have a voice. This will include individual and group advocacy support. The service is being formally launched on the 28th March and further information will be made available via our mailing lists, website and facebook page next week.


As mentioned earlier I appreciate that these changes particularly those to EDA’s advice services may be worrying for many of our service users, members and supporters. When I have more information on this area of local advice service provision, I will of course forward you further updates.


If you do have any concerns in the meantime particularly regarding the Disability Information and Advice Service or Deaf Project Services please do not hesitate to contact us.


Kind regards




Liane Burn


Enfield Disability Action


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